Terms & Conditions of Service

1. Information About Us

   1.1 WWW.MAJESTIC-SG.COM is a site operated by MAJESTIC MACHINERY MOVER PTE LTD. We are registered in Singapore under the Business Registration Number 200921335Z and with our registered office at 61 KAKI BUKIT AVENUE 1 #01-12 SHUN LI INDUSTRIAL PARK S417943. Our GST Registration Number is 200921335Z.

 

2. Service Availability

     2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore ("the Serviced Country"). We do not accept orders from individuals outside of the Serviced Country.

 

3. Your Status

     3.1 By placing an order through our email or on the telephone, you warrant that:

     3.1.1 You are legally capable of entering into binding contracts;

     3.1.2 You are resident in the Serviced Country.

 

4. Definitions

     4.1 “MMM” or “We” or "The Company" means Majestic Machinery Mover Pte Ltd.

     4.2 “Customer” means the person or company or its employees, agents and/or representatives, who request for or use MMM’s Services.

     4.3 “Services” means:

(i) MMM’s supply of plant/equipment or machinery, vehicles and whatsoever with or without operator or manpower;

(ii) MMM’s supply of lifting equipment, tools and/or accessories and whatsoever with or without operator or manpower;  

(iii) MMM’s handling of Goods including uploading or offloading, packaging or repackaging, inventory, transportation, warehousing, etc.

(iv) any other services provided by MMM or MMM’s contractors, sub-contractors or agents. 

    4.4 “Goods” means cargo in relation to which the Services are provided by MMM including any container, packaging, crate, pallet or materials supplied by or on behalf of Customer. 

 

5. Quotation

    5.1 In the event that Customer has failed or omitted to sign MMM’s quotation for whatsoever reason, Customer’s acknowledgement or acceptance of the delivery or performance of MMM’s Services shall be deemed as Customer’s agreement and acceptance of MMM’s quotation and MMM’s Terms and Conditions stated herein.

    5.2 All quotations are valid during the time of offer by MMM and are subject to withdrawals or revisions before acceptance by the Customer. Unless otherwise agreed to in writing by MMM, MMM shall be at liberty to revise a quotation after its acceptance by the Customer with or without prior notice to the Customer, in the event of any changes in the currency exchange rates, rates of freight, insurance premiums, general port charges and any other rates or charges on which the quotation to the Customer was based, regardless of the cause of such changes.  

    5.3 MMM may at any time require pre-payment from the Customer for any costs and expenses which may be incurred in relation to the Services. Refusal of Customer to provide such pre-payment may render MMM to be entitled to refuse, suspend, interrupt, or terminate the Services without providing any written notification. MMM shall at no event be under any obligation to make any payments whatsoever to perform any Services on behalf of the Customer until MMM has received the required pre-payment. 

     5.4 Client will be responsible for own workmen’s compensation, insurance for goods / materials handled and thirty party liabilities.

     5.5 All prices quoted by MMM to Customer exclude:

(a) prevailing Goods and Services Tax

(b) any charges, fees, fines or taxes payable to or imposed by the relevant authorities or parties;  

(c) any fees, penalties or fines such as parking fee, ERP, traffic fines or summons, etc. incurred by MMM during the course of work or due to access to the job/delivery site; any costs or charges for the removal of any obstruction and/or improvement work on access and/or any tree pruning (if required); any reinstatement costs and works required by the relevant authorities; and any other fees or charges such as insurance survey attendant fee, custom supervision fee, forklift charges, etc.

    5.6 By using MMM’s Services, Customer and any other parties with an interest in the Goods or Services, agree to and accept MMM’s Terms and Conditions stated herein.

 

6. Price and Payment

      6.1 Customer shall pay the monies to MMM within thirty (30) days or otherwise stated on the date of invoice.

    6.2 MMM shall be entitled to charge the Customer a reasonable amount in addition to the charges for any operations of an unusual nature and/or which requires additional time or effort to carry out. 

     6.3 Any scope of work and/or prices not stated in MMM’s quotation shall be charged to Customer based on MMM’s standard tariff.  

    6.4 Any dispute as to the amount or accuracy of any invoice issued by MMM shall be raised by the Customer within 14 days from the date of the invoice, failing which, the Customer is deemed to have conclusively accepted that the invoice is complete and accurate. 

   6.5 All charges are due and payable to MMM before any Services are commenced or performed by MMM. MMM has the rights to require prepayment of its charges at the time of request for Services. MMM reserves its rights to hold Customers’ Goods for non-payment.

     6.6 All monies owed to MMM by the Customer shall be paid to MMM immediately when due without deduction and payment shall not be withheld or deferred on account of any claim, counterclaim or set-off.

   6.7 Any monies that are due and payable to MMM and not paid by Customer will be subject to an interest at ten per cent (10%) per annum calculated from the date due until the date of payment. 

    6.8 In the event that MMM resorts to any legal proceedings or other means for the recovery of any amounts due and payable by the Customer hereunder (the “Indebtedness”), the Customer shall, in addition to the Indebtedness and interest payable under Clause 6.7, be liable to MMM for a further amount equivalent to 10% of the Indebtedness on account of all clerical expenses which may be incurred by the Company in resorting to such proceedings or other means. 

 

7. Insurance & Indemnify

      7.1 Customer will be responsible for own workmen’s compensation, insurance for goods / materials handled and thirty party liabilities.

    7.2 MMM shall not be obliged to take out any insurance on the Goods for any risks whatsoever. In the event that the Customer requires the assistance of MMM to take out any insurance on the Goods for and on behalf of the Customer, MMM may upon the written request by the Customer and at its sole and absolute discretion, take out insurances on the Goods against such insurable risks as may be notified by the Customer. MMM shall not incur any liability to Customer or to any other Persons in the event it elects not to procure any such insurance. All insurances on the Goods shall be taken out at the Customer’s sole expense and risk, and shall be subject to the usual exceptions and conditions of the policies of the relevant insurance company or underwriters. By requesting MMM to take out any insurances, the Customer authorises MMM to make all arrangements with the insurer at the MMM’s sole discretion, including arrangements regarding the conditions of insurance and settlement of claims in respect of any damage. 

     7.3 Customer shall defend, hold harmless and fully indemnify MMM against any claims, damages, losses, liabilities, lawsuits, costs and expenses including legal fees, any injury to or death of persons, or damage to property, consequences of whatsoever nature relating to or arising from the performance of MMM's Services (e.g.. all risks, third party liability, public liability, workmen compensation, etc.).

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8. General Liability

      8.1 MMM shall not be liable for any loss or damage whatsoever arising from:

(i) the act or omission of the Customer or Owner or any person acting on their behalf;

(ii) compliance with the instructions given to MMM by the Customer, Owner or any other person entitled to give them;

(iii) insufficiency of the preparation, packing, storage, labelling or marking of the Goods except where such service has been provided by MMM;

(iv) handling, loading, stowage or unloading of the Goods by the Customer or Owner or any person acting on their behalf;

(v) inherent vice of the Goods;

(vi) riots, civil commotion, strikes, lockouts, stoppage or restrain of labour from whatsoever cause; or

    8.1.1 MMM shall not in any circumstances whatsoever and howsoever arising, including without limitation any negligence on the part of the Company, its servants and/or agents be liable for loss or damage howsoever caused to property other than the Goods themselves, indirect or consequential loss or damage, loss of profits, loss of market or the consequences of any delay or deviation

​    8.2 MMM shall not be liable to the Customer in respect of any damage to the Goods unless such damage is proven to have been caused intentionally by the deliberate act of any employee of the Company.           

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9. Events Outside our Control

     9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

     9.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

     9.2.1 strikes, lock-outs or other industrial action;

     9.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

     9.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

     9.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

     9.2.5 impossibility of the use of public or private telecommunications networks; or

     9.2.6 the acts, decrees, legislation, regulations or restrictions of any government.

     9.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

 

10. Cancellation Order

       10.1 All cancellation requests made via phonecall or whatapps/messaging shall follow up in writing to MMM.

       10.2 A minimum charge of ‘half cost’ shall be imposed by MMM on Customer as administrative charge if less than four (4) hours’ cancellation notice is given by Customer to MMM BEFORE the commencement of MMM’s Services.

       10.3 A minimum charge of ‘full cost’’ shall be imposed by MMM on Customer as administrative charge if cancellation notice is given by Customer to MMM AFTER MMM the commencement of MMM’s Services. 

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11. Our Right to Vary these Terms and Conditions

        11.1 MMM have the right to revise and amend these Terms and Conditions from time to time.

       11.2 Customer will be subject to the Policies and Terms and Conditions in force at the time that order Products or Services from MMM, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority.

 

12. Law and Jurisdiction

       12.1 MMM’s Terms and Conditions stated herein shall be governed by, and construed in accordance with, the laws of the Republic of Singapore.         12.2 Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.